- Day-to-day service levels in the delivery of products to the customer.
- Quality and timely delivery of technology business outcomes (roadmap and KPIs), including customer/stakeholders/employee satisfaction KPIs
- ROI on digital products investment, including creating and executing on the annual digital products business plan
- Digital Products , and customer journey vision, strategies and target outcomes development and communication to all stakeholders
- Healthy pipelines of prioritized work based on highest value, impact to digital product business outcomes and key results, and impact to ongoing delivery of business-as-usual capabilities: enabled by research and discovery capabilities and experiments
- Proper resource levels to deliver outcomes, including operations, business and IT teams, and individuals
- Solution execution that focuses on problems, root causes, and experiments providing incremental solutions are addressing the problems
- Decision making, with decisions made at the lowest practical level, by people closest to the customer, based on data
- Ongoing transparency of key results
- Continuous learning and improvements throughout the digital products teams, including regular Retrospectives and Inspect and Adapt events, the pursuit of rational risks, and a culture of owning failures and mistakes openly
- Digital Product Business culture characterized by empathy for staff, leaders, and partners
- Leverage alignment, transparency, outcome thinking and flow of value concepts through continuous evolution towards enabling end-2-end business agility
- Strategies and target outcomes of the business at the portfolio level
- Strategies and target outcomes of both Digital business and Digital products
- Professional development and performance management of staff within Digital Product Teams.
- Resourcing decisions within Digital Product Teams
- Alignment of key stakeholders with future directions and strategies objectives.

- Bachelor’s degree in Science or Business Administration, Economic or equivalent
- Familiarity with scaled agile practices
- Obsessed with the customer, ability to drive value, working backward from the customer
- Excellent manager of staff, retaining their confidence and engagement
- An entrepreneurial spirit and comfort working within a rapidly changing environment and able to take sensible risks and decide to continue or discontinue direction based on data
- Demonstrated experience in strategy development and execution in a customer/stakeholder facing environment
- High degree of business acumen in the fashion sector, in addition to, demonstrated leadership experience, operating in a transform multi location environment with the ability to work with multiple stakeholders
- Demonstrated ability to develop strategies and tactics in collaboration with external(e.g consultants) and internal partners (business units)
- Exposure and experience in such areas as strategy planning, agile, project management principles, lean and system thinking, and change management
- Demonstrated success at senior cross-functional project delivery involving cross-functional teams, stakeholders and business functions
- Exceptional communications judgment and the ability to communicate effectively at all levels with both technical and non-technical stakeholders
- Confident presentation and facilitation skills and strong interpersonal and leadership skills to facilitate working with senior management at all levels
- Demonstrated ability to build a leading-edge team that new-age thinking
- Strong analytical skills and ability to deliver actionable recommendations based on analysis. Ability to translate analyses to drive comprehensible recommendations
- Superior communications skills (oral, written and presentation)
- Strong analytical skills to quickly analyze external stakeholders requirements, determine key issues, and prepare and implement clearly defined solutions and/or responses

Work location

You can work at one of the following two locations:
- In Hanoi: 90 Nguyen Tuan, Thanh Xuan District, Hanoi City
- In Hai Duong: Head office: An Dinh Street, Viet Hoa Ward, Hai Duong City