Head Of Software Product

Lương: Thương lượng

Địa điểm: Hà Nội, Trụ sở chính - TP Hải Dương

Phòng ban: Phòng IT (Fashion Tech)

Hạn nộp hồ sơ: 29/09 — 31/10/2023

Job Summary

The Head of Product (HoP), reporting to the Chief of Technology, plays a pivotal role in driving customer satisfaction, financial performance, and employee engagement within the Product Teams. Responsibilities include shaping the product vision, managing stakeholders, and serving as the ultimate decision-maker for all product-related matters. This includes monitoring and reporting progress on outcome KPIs, working with technology and business leaders to define hypotheses, run improvement experiments, and analyze data to make decisions on processes and features that influence the direction of customer facing solutions. This role demands a seasoned product leader with strong collaboration skills and a track record of driving innovation. If you‘re ready to lead and innovate in a dynamic environment, we invite you to apply.


- Day-to-day service levels in the delivery of products to the customer.
- Quality and timely delivery of technology business outcomes (roadmap and KPIs), including customer/stakeholders/employee satisfaction KPIs
- ROI on digital products investment, including creating and executing on the annual digital products business plan
- Digital Products , and customer journey vision, strategies and target outcomes development and communication to all stakeholders
- Healthy pipelines of prioritized work based on highest value, impact to digital product business outcomes and key results, and impact to ongoing delivery of business-as-usual capabilities: enabled by research and discovery capabilities and experiments
- Proper resource levels to deliver outcomes, including operations, business and IT teams, and individuals
- Solution execution that focuses on problems, root causes, and experiments providing incremental solutions are addressing the problems
- Decision making, with decisions made at the lowest practical level, by people closest to the customer, based on data
- Ongoing transparency of key results
- Continuous learning and improvements throughout the digital products teams, including regular Retrospectives and Inspect and Adapt events, the pursuit of rational risks, and a culture of owning failures and mistakes openly
- Digital Product Business culture characterized by empathy for staff, leaders, and partners
- Leverage alignment, transparency, outcome thinking and flow of value concepts through continuous evolution towards enabling end-2-end business agility
- Strategies and target outcomes of the business at the portfolio level
- Strategies and target outcomes of both Digital business and Digital products
- Professional development and performance management of staff within Digital Product Teams.
- Resourcing decisions within Digital Product Teams
- Alignment of key stakeholders with future directions and strategies objectives.

Knowledge and Competencies

- Bachelor’s degree in Science or Business Administration, Economic or equivalent
- Familiarity with scaled agile practices
- Obsessed with the customer, ability to drive value, working backward from the customer
- Excellent manager of staff, retaining their confidence and engagement
- An entrepreneurial spirit and comfort working within a rapidly changing environment and able to take sensible risks and decide to continue or discontinue direction based on data
- Demonstrated experience in strategy development and execution in a customer/stakeholder facing environment
- High degree of business acumen in the fashion sector, in addition to, demonstrated leadership experience, operating in a transform multi location environment with the ability to work with multiple stakeholders
- Demonstrated ability to develop strategies and tactics in collaboration with external(e.g consultants) and internal partners (business units)
- Exposure and experience in such areas as strategy planning, agile, project management principles, lean and system thinking, and change management
- Demonstrated success at senior cross-functional project delivery involving cross-functional teams, stakeholders and business functions
- Exceptional communications judgment and the ability to communicate effectively at all levels with both technical and non-technical stakeholders
- Confident presentation and facilitation skills and strong interpersonal and leadership skills to facilitate working with senior management at all levels
- Demonstrated ability to build a leading-edge team that new-age thinking
- Strong analytical skills and ability to deliver actionable recommendations based on analysis. Ability to translate analyses to drive comprehensible recommendations
- Superior communications skills (oral, written and presentation)
- Strong analytical skills to quickly analyze external stakeholders requirements, determine key issues, and prepare and implement clearly defined solutions and/or responses

Work location

You can work at one of the following two locations:
- In Hanoi: 90 Nguyen Tuan, Thanh Xuan District, Hanoi City
- In Hai Duong: Head office: An Dinh Street, Viet Hoa Ward, Hai Duong City

Decision Authorities

- Digital products and customer journey vision, roadmap and priorities
- Digital and customer journey level Objectives and Key Results (both creation andacceptance as done)
- Digital products capability allocation to run, extend and innovate


- WIN - WIN income/bonus philosophy:
- Year-end bonus: 1-3 months of average income
- Young and dynamic environment, many opportunities for promotion
- Other policies and benefits:
+ 12 days of vacation per year
+ Free lunch at the company, support for travel and business expenses
+ Celebrate birthdays, travel 1 - 3 times/year and other special treatment policies

Connect with YODY

- Call/Zalo - 0888 906 258 (Ms Huyen)
- Email: tuyendung@yody.vn

More information about YODY at:
- Product website: https://yody.vn/
- Cultural website: https://yodylifestyle.com/


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